Customer Support Software

With remote desktop support becoming more common place as desktop computers advance, you would be surprised at how many computer repairs do not to involve a call out from a computer service technician. At Zeus Computing we estimate that nearly 90% of all our client’s laptop repair issues can be resolved via remote desktop access. The question you may be asking is “what exactly is remote desktop access”?

Remote Desktop Web Connection

Remote desktop access is a simple procedure where by a client contacts Zeus Computing regarding problems with their computer/laptop. As long as the client has an internet connection we can then log into your computer via a remote desktop web connection and literally take over your computer. Our technicians then can see you desktop and control your computer as if they were sat directly in front of it!

Our customer support software not only allows us to fix most common software issues with your desktop computer but also allows us to perform a PC MOT, whereby on a monthly basis we can log into your machine and perform a PC service, which in most cases, can give that cheap laptop you purchased a couple of extra years use!

Online PC Backup

We realise the value of your data, even if you do not! That is why Zeus Computing offer advanced online data backup at a ridiculously low cost! Take a minute to consider how you would cope if you lost all the files, music & photographs from your PC....How would your boss react if you told him you’d lost 6 months work that was vital for a meeting the following week!

We offer a fantastic data back up solution which can alleviate this problem. Our online data backup service is easily installed by remote desktop web connection & once installed will immediately start backing up all your important files to our secure servers.